Learn about the Measures Adopted by Aerolíneas Plus
Your loyalty is very important to us
Since the beginning of the COVID-19 pandemic in March 2020, many of your plans had to be canceled or rescheduled, which is why Aerolíneas Plus has decided to extend the expiration date of earned miles and membership categories.
Now, with the reactivation of operations and as more and more people start to travel, we have updated the measures adopted by the company regarding COVID-19:
Expiration of Miles*
We want you to enjoy your miles, so miles will not expire until December 31, 2021
As from December 31, 2021, there will be no further extensions of expiration dates. This means that all accounts expiring as from 2022 will inevitably expire at the end of the month, according to the relevant expiration date.
Elite Categories
If you were unable to earn enough miles or segments to renew your category, don’t worry. No members will lose their Elite category, since all categories will remain valid until December 31, 2021.
The new date will appear in your Plus Account in the original month of expiration of your category.
We look forward to continuing to fly together.
(*) LMiles earned expire when no flight activity has occurred in the account within 3 years as from the last time miles were earned for flights taken or tickets issued in exchange for miles.
Flight activity” means both a ticket issued in exchange for miles and the earning of miles for tickets purchased at valid fares.
Upon the expiration of said term without any flight activity, the account balance shall automatically revert to zero.
The extension of the date of expiration of miles applies to all accounts with original expiration dates from March 31, 2020 up to and including November 30, 2021.
The extension of the date of expiration of Elite categories applies to all accounts with original expiration date from March 31, 2020 up to and including November 30, 2021. Members who have reached or renewed their category pursuant to the conditions of the Program will maintain the applicable validity.
All categories with expiration date as from January 31, 2022 remain unchanged