IMPORTANT INFORMATION 

 

Dear passenger:

 

Due to the new restrictions imposed by the Argentine authorities through Administrative Decision 643/21, our international flights have been subject to changes and cancellations.

 

IMPORTANT

 

If your flight is included in the list of canceled flights, it is important that you bear in mind the following information:

A. Passengers with tickets issued by a Travel Agency must contact the agency that purchased their ticket to learn how to proceed.
B. Passengers with tickets issued by Aerolíneas Argentinas must do the following:

• If you need to travel in the next few days, please fill in this form so that we can give you priority treatment. We remind you that our customer service channels and hours of operation are as follows: Call Center 1-800-333-0276, Monday through Friday, from 7 a.m. to 11 p.m. / WhatsApp +5491149404798, Monday through Friday, from 9 a.m. to 6 p.m. / Saturday and Sunday, from 7 a.m. to 11 p.m. 

• Conversely, if you DON’T need to travel in the next few days, you may reuse your ticket at no cost, provided your new trip ends before December 15, 2021 and you travel during the same season as that of your original ticket. The change must be made within one year from the date you purchased your ticket, but you do not need to do anything right away. For more information about our changes policy, click here.

 

If your flight is on the list of Operating flights:

A. If you want to make the trip, you do not need to take any action.
B. If you do not want to make the trip, it is necessary to cancel your reservation please contact 1-800-333-0276, in this way your ticket will be open to mark a later date. It is important that you know that Aerolíneas has extended its commercial policy so that this change is free of charge as long as your new trip ends on / before 04/30/2022 and respects the season of your original ticket. The change must be made before the end of the year of purchase of the ticket. This exception applies to passengers with regional and international flights between 06/28/21 and 08/06/21 For more information about our change policy Click 
here



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