International flights
International Flights
Below please find all you need to know to travel in our international flights:
• When to Show at the Airport
Flights from BUENOS AIRES:
-You must show up at the airport 5 hours before the departure of your flight.
-EZEIZA: Terminal C
-AEROPARQUE: Terminal A – Counters 46 to 65
Flights to BUENOS AIRES:
-You must show up at the airport 3 hours before the departure of your flight.
• Health Protocols
To know about our protocols, please click here
IMPORTANT:
-Passengers with symptoms of COVID-19 and/or with a positive PCR test result obtained 10 days before the date of the flight will be unable to fly.
-Passengers showing up to board:
- WITH A POSITIVE COVID TEST CERTIFICATE
- WITH FALSIFIED DOCUMENTS
- OR TRYING TO EVADE HEALTH CONTROLS
Will be criminally prosecuted and will be included in our disruptive passengers list, thus prohibiting them from taking any of our flights for a term of 5 years.
• Documentation and Requirements
Due to the constant updates to the entry restrictions imposed by each country, please remember to check for the necessary documentation here before traveling as well as with the corresponding Embassy or Consulate. We would like to remind you that having said documentation, following the protocols and meeting the relevant requirements are of the essence to board our flights.
Please bear in mind that, as provided for by Emergency Executive Order (DNU) 381/21, in order to travel to or from the airport in public transport (at any time) or in your own private transport from 12 a.m. to 6 a.m., passengers must have the Official Permit (“Certificado Único Habilitante para Circulación” - COVID-19 Emergency), which must be obtained before the departure of the flight through the “Cuidar” App or via the following link. https://www.argentina.gob.ar/circular/tramite
IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO/FROM ARGENTINA:
Passengers traveling to Argentina
In accordance with Administrative Decision 643/2021, the requirements to enter the country are reported below:
Argentine passengers and/or Argentine residents:
They must
• Complete the sworn statement at http://ddjj.migraciones.gob.ar/app/ within 48 hours before the flight and, at check-in, show the voucher received by email upon completion of the sworn statement, and
• Have a negative PCR test certificate obtained no more than SEVENTY-TWO (72) hours before the flight, except in the following cases:
- If confirmed by a lab test, passengers who have had COVID-19 in the last 90 days before entering the country are exempted from submitting a negative PCR test certificate. To such end, they must submit the SARS-CoV-2 test results together with their discharge obtained more than ten days after having been diagnosed.
- Children under the age of 6.
• Obligatorily quarantine for 10 days after having the negative PCR test done, which term shall be calculated as follows:
- Passengers who have a negative PCR test done in their place of origin 72 hours before their flight must quarantine for 7 days or more at their destination, until 10 days have passed since the test sample was taken.
• Have a new test for SARS-CoV-2 done upon arrival in the country, and another one seven days later as a condition to end the mandatory isolation. The cost of both tests must be borne by the passenger.
- The passengers who test positive for SARS-CoV-2 upon arrival in the country must then have a PCR test done for their genome sequencing and must comply with the mandatory isolation in the locations determined by the national authorities. The cost of the stay must be borne by the passenger.
- The passengers who test negative upon arrival in the country must comply with the mandatory isolation in the respective domiciles reported in their sworn statement.
- If a passenger tests positive seven days after arrival in the country, the intervening lab must make the relevant arrangements so that the competent national authority may perform the genome sequencing of the sample and so the local health authority may immediately track the individuals who were in close contact with said passenger.
Tourists from neighboring countries, whether nationals or foreigners residing in such countries, whose destination is the Metropolitan Area of Buenos Aires:
They are no longer authorized to enter the country.
Foreigners who enter Argentina, have direct relatives in the country and do not require visa:
Entry to Argentina is authorized for non-resident foreigners whose direct relatives are Argentine citizens (parents, children, and spouses or cohabitants) and who temporarily enter the country out of necessity and do not require visa. They must:
• Complete the sworn statement at http://ddjj.migraciones.gob.ar/app/ within 48 hours before the flight and, at check-in, show the voucher received by email upon completion of the sworn statement, and
• Have a negative PCR test certificate –obtained no more than SEVENTY-TWO (72) hours before the flight– and attach said certificate to the Electronic Sworn Statement, and
• Obligatorily quarantine for 10 days after having the negative PCR test done
• Have a health insurance plan covering hospitalization and isolation due to COVID-19. Such health insurance plan must not have any exclusions or limitations during the stay, and
• Produce the following documents to the airline: duly authenticated and/or apostilled (*) birth, marriage or cohabitation certificate evidencing the direct relationship with an Argentine citizen, copy of the Argentine ID of the relative they are visiting, and ticket reservation.
(*) In the US, documents must be apostilled.
• When entering Argentina, they must submit to the migration control officer an application briefly outlining the reason for their trip, the dates of arrival and departure, the place where they will be staying, and any other relevant information that may be requested.
If you have any doubts, please contact the Argentine consulate.
Children under the age of 6 are exempted from submitting a negative PCR test certificate.
• Have a new test for SARS-CoV-2 done upon arrival in the country, and another one seven days later as a condition to end the mandatory isolation. The cost of both tests must be borne by the passenger.
- The passengers who test positive for SARS-CoV-2 upon arrival in the country must then have a PCR test done for their genome sequencing and must comply with the mandatory isolation in the locations determined by the national authorities. The cost of the stay must be borne by the passenger.
- The passengers who test negative upon arrival in the country must comply with the mandatory isolation in the respective domiciles reported in their sworn statement.
- If a passenger tests positive seven days after arrival in the country, the intervening lab must make the relevant arrangements so that the competent national authority may perform the genome sequencing of the sample and so the local health authority may immediately track the individuals who were in close contact with said passenger.
Passengers leaving Argentina
As provided for by Regulation 3025/2020 of the Argentine Migration Office, all passengers traveling to or from Argentina must comply with the following requirements, within 48 hours before the flight:
• Complete a sworn statement electronically at http://ddjj.migraciones.gob.ar/app/
• At check-in, show the voucher received by email upon completion of the sworn statement.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELLING TO SPAIN
Only the following passengers may enter Spain:
- Spanish citizens
- Spanish residents
- European citizens from Schengen countries
- Argentine citizens and passengers of other nationalities may only board if:
-
They prove that they have connecting flights to their place of residence within 24 hours after the arrival of the flight in Madrid and comply with the necessary documentation required by the country of destination. (Check such requirements with the corresponding consulates).
or - They prove, through a physical vaccine certificate, that they are fully vaccinated with the vaccines authorized by the WHO (World Health Organization) and the EMA (European Medicines Agency) and have received said vaccines at least 14 days before the flight. These vaccines are Pfizer, Moderna, AstraZeneca, Janssen, Sinopharm and Sinovac-Coronavac. Children under the age of 6 do not need to prove that they are vaccinated. Passengers who submit said certificate do not need to submit a negative test result.
All passengers must:
• Produce a negative test result for the Diagnostic Test for Active Infection (PDIA, for its Spanish acronym) accepted by the Spanish Health Ministry. The PDIA currently admitted by the Spanish Health Ministry are the RT-PCR (Reverse Transcription Polymerase Chain Reaction), the TMA (Transcription-Mediated Amplification) and other tests based on equivalent molecular techniques such as the RT-LAMP (Loop-Mediated Isothermal Amplification) and antigen tests. Passengers must get tested within a term of 48 hours before the scheduled arrival in Spain. Tests will be accepted in Spanish, English, French or German.
• Fill in the information required by the health authorities at the Spain Travel Health website at https://www.spth.gob.es 48 hours before the departure of the flight. Once you have entered your personal data, you will receive an email with a security code and a link to fill in the FCS form associated with your trip and to obtain a QR code, which you will have to show on your mobile phone or on paper at the airport health control.
The following passengers are exempted from presenting a negative test result:
- Children under the age of 12.
- Passengers who submit evidence of having had COVID-19 from the last 11 days up to 90 days before the flight, who will have to submit the positive lab result (RNA detection techniques: RT-PCR/LAMP/NAAT) and a physician’s certificate evidencing epidemiological discharge.
- Passengers who prove, through a physical vaccine certificate, that they are fully vaccinated with the vaccines authorized by the WHO (World Health Organization) and the EMA (European Medicines Agency) and have received said vaccines at least 14 days before the flight. These vaccines are Pfizer, Moderna, AstraZeneca, Janssen, Sinopharm and Sinovac-Coronavac.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO MIAMI:
To enter the United States, all passengers must:
• Have a PCR test or antigen test certificate, with a negative result for SARS-CoV-2. The sample must have been taken up to 3 days before the departure of the flight to the United States.
Exceptions:
- Children under the age of 2.
- Passengers who have recovered from COVID-19 within the last three months who, instead of providing a negative test result, may submit a positive viral test taken within the last 3 months (Important: at least 10 days must have passed since the result has been obtained for passengers to be able to board the flight), and a letter by their health care provider or a public health officer indicating that they are authorized to travel, together with their epidemiological discharge.
• Fill in the following travel certificate form and submit it at Ezeiza International Airport.
• The use of a mask (covering the nose, mouth and chin) is mandatory both at airports and during the flight.
Entry to the United States is not authorized for: Foreign passengers who were in countries of the Schengen Area, the United Kingdom, Ireland, Brazil or South Africa in the last 14 days before their arrival in the United States.
Passengers who will be allowed to enter Brazil:
All passengers who have the usual documentation required by that country and present at the time of boarding:
• Proof of RT-PCR examination, carried out in the last 72 hours before shipment, with a negative result for SARS-CoV-2. The document can be submitted in Portuguese, Spanish or English. Children under 12 years of age traveling with an escort are exempt from presenting the result of the RT-PCR examination.
IMPORTANT: saliva tests or rapid tests other than RT-PCR are not accepted.
• The use of a mask (covering the nose, mouth and chin) is mandatory both at airports and during the flight.
• Evidence, of having completed, within the 72 hours prior to entering Brazil, the Traveler's Health Declaration (DSV) https://formulario.anvisa.gov.br/ You will receive this certificate in the email you entered on the form once it has been completed.
Surgical/face masks allowed in Brazilian airports:
To protect the passengers’ health, the surgical/face mask must be well-adjusted to their face, covering both the nose and the mouth, without openings allowing air and respiratory drops in or out of it. Models that do not guarantee this protection will not be allowed.
• No handkerchiefs, scarves and acrylic masks with no surgical mask underneath will be allowed. The same applies to plastic/acrylic or transparent masks which have an expiration valve, even if they are professional.
• Cloth handmade masks and masks made industrially with cotton and tricoline are allowed, but they must have more than one protection layer and adjust adequately to the person’s face.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELLING TO PERU:
Before the departure of the flight, all passengers wishing to enter Peru must:
• Fill in the electronic form “Online sworn statement to inform the health authority about the passenger’s health”, through the access link on the webpage of the Peruvian Migration Office (http://e-notificacion.migraciones.gob.pe/dj-salud/), selecting the type of trip within 72 hours before the departure of the flight. This information is shared under confidentiality terms with the Peruvian Migration Office and the Ministry of Health, as applicable. The abovementioned form must be filled in individually.
• Have real-time RT-PCR test results up to 72 hours old before the flight, or antigen test up to 24 hours old before the flight. Children (under the age of 12) must only provide a physician’s certificate of good health.
• Wear a disposable surgical mask and a face shield, keep their hands permanently clean and maintain the required physical distance at all times. Wearing a face shield and a surgical mask inside the Jorge Chávez International Airport in the city of Lima is compulsory.
• Peruvian citizens, foreigners residing in Peru and foreigners visiting the country who enter Peru through international transport, regardless of their country of origin, must mandatorily quarantine for fourteen (14) calendar days as from the arrival in Peru.
• Passengers may be exempted from completing the 14-calendar day quarantine by showing a negative antigen test result for COVID-19. The sample taken for this test must be obtained upon the passenger’s arrival in the country. The cost of said test must be borne by the passenger.
• The entry into Peru of non-resident foreigners coming from the United Kingdom, South Africa and/or Brazil, or having made a stopover in said places within the last fourteen (14) calendar days is suspended until June 30, 2021.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO CHILE
Only the following passengers may enter Chile:
- Chilean citizens.
- Foreigners residing in Chile (who have not stayed outside the country for more than one year).
- Foreign parents and children of a non-foreign Chilean who regularly resides in the country.
- Foreigners who have entered into a marriage or Civil Union Agreement with a Chilean or with a foreigner who regularly resides in the country.
- Foreigners who need to enter the country due to urgent business reasons. They must have a consular pass.
All passengers must meet the following requirements:
• Before traveling, fill in the health passport available at www.c19.cl
• In the same link, book a Transit Hotel for Travelers subject to availability, where they must remain for five days, as part of the mandatory quarantine period.
• Pay all costs related to the quarantine period required by the health authorities in order to enter the country. They may do so through a link available at www.c19.cl or with a credit or debit card upon their arrival at Arturo Merino Benítez airport.*
• Have all the necessary documentation and show it before boarding: Traveler’s Sworn Statement and a negative PCR test result obtained up to 72 hours before boarding. Children under the age of 2 are exempted from submitting a PCR test result.
• Commute from the airport to the Transit Hotel for Travelers booked or designated by the health authorities. The airport staff will handle the commute.
• Quarantine in the Transit Hotel for Travelers for five days and get a new PCR test done in Chilean territory.
• Obligatorily quarantine for 10 days at their homes if the PCR test result is negative. The quarantine period must be completed either alone or together with their travel group.
• Commute from a Transit Hotel for Travelers to a Health Residence if their PCR test result is positive. Their stay will be free of charge.
• Complete the traveler’s monitoring as from their arrival and for 14 days.
• For those passengers who departed from Chile prior to March 28, the stay at the Transit Hotel for Travelers upon their arrival will be free of charge. Those passengers who went abroad as from March 28 must pay the costs related to their quarantine period.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELLING TO PARAGUAY
As provided for by the health authorities of Paraguay, all passengers wishing to enter such country will have to comply with the following requirements:
- Fill in the Traveler’s Health Form at http://dgvs.mspbs.gov.py/webdgvs/views/paginas/vista_viajeros_nor.html at least 24 hours before the departure of the flight.
- Non-resident foreign passengers and tourists must submit an international full-coverage health insurance which includes COVID-19 assistance. Citizens of MERCOSUR countries or foreign children of up to 18 years old who have Paraguayan parent(s) are exempted from this requirement.
- Any passenger entering the country will have to submit a negative test certificate (RNA detection techniques: RT-PCR/LAMP/NAAT) obtained no more than 72 hours before boarding. Children under the age of 10 are exempted from this requirement, as are passengers who submit evidence of having had COVID-19 at any moment within 14 days and up to 90 days before arrival in Paraguay, who will only have to submit lab results (RNA detection techniques: RT-PCR/LAMP/NAAT). Antigen or antibody tests will not be accepted.
- Carry an extra face mask or surgical face mask, since, upon arrival in Asunción, all passengers will have to discard the one worn during the flight and put on a new one to enter the terminal.
- Passengers coming from Brazil must keep isolation at their home, hotel or place where they fix residence for 7 days, despite presenting a negative test result.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELLING TO COLOMBIA:
Passengers traveling to Colombia as their final destination or in transit to another country must comply with the following requirements:
- Carry out the migration preregistration called “Check Mig”, available at www.migracioncolombia.gov.co, between 24 hours and 1 hour before the departure of the flight.
- Mandatorily wear a face mask.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELING TO MEXICO:
• They must have a return ticket.
• They must fill in the travelers’ risk factors identification form available at this portal: https://www.vuelaseguro.com/login
• Passengers with connecting flights to other countries must check for visa requirements at the consulate of the destination country and will have to pick up their baggage in Cancun to dispatch it to their final destination.
IMPORTANT INFORMATION FOR PASSENGERS TRAVELLING TO DOMINICAN REPUBLIC:
Passengers of all nationalities must fill in a form to enter the country. Until January 31, 2021, the form may be filled in in two ways: the current way, by means of a physical form, and the new way, by means of a digital form. As from February 1, 2021, the form may only and obligatorily be filled in digitally. The form can be accessed by clicking here: https://eticket.migracion.gob.do/
In the following link, you will find a help section with frequently asked questions: https://viajerodigital.mitur.gob.do/
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