Formulario de Contacto
If you wish to make a “Suggestion”, send a message of “Congratulations” or make a “Complaint”, please select the relevant option. If you are making a Complaint, you must obligatorily fill in all the information required to look into and analyze such complaint. If you are travelling with companions, please include their information in the same complaint.
Once the transaction has been completed, the system will provide each passenger with an individual number to identify their procedure.
Thanks for reaching out. Your contribution helps us to improve our service.
For information about your reservation, or to change, cancel or confirm your flight, we ask you to contact us through our customer service channel.
In the event you would like a refund, please visit refunds.