Assistance and Available Services

Extra Seat

How to request an extra seat

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    The Medical service of the company will assess the cases requiring an extra seat free of charge in coach class for domestic routes and routes to and from neighboring countries: Bolivia, Brazil, Uruguay, Paraguay and Chile.

    You will have to submit a medical certificate containing the following information:

    Obesity diagnosis

    Weight

    Abdominal perimeter

    Body mass index

    If your obesity diagnosis is in addition to another condition, you will have to submit a completed Medif form. The medical service will assess your ability to make the trip as well as the need for an extra seat.

     


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