Salón Cóndor

Salon Cóndor

Located at Terminal C of Ministro Pistarini International Airport in Ezeiza, our Cóndor Lounge has broad areas and facilities comfortably distributed in 1,000 m2 where you may rest, work or relax before your flight.

All our passengers with a regional or international flight ticket may access the Lounge.

Given the current COVID-19 world situation, we are implementing the necessary measures to protect the safety of our passengers:

• The use of a face mask at the Lounge is mandatory (except when eating or drinking only).

• At the center of the Lounge, you will find the Gourmet Area, where our staff will offer you a menu designed by Le Pain Quotidien, adapted to comply with the health protocols currently in force.

• The following services are momentarily unavailable: Relaxation Room, Children Area, PlayStation Area and showers.

You can purchase your access in advance at aerolineas.com or through the Contact Center, corporate WhatsApp, at our sales offices, or on the day of the flight at the Condor Lounge counter.

You may also access the Lounge by complying with any of the following requirements:

- Travel in Premium Economy or Business class with Aerolíneas Argentinas or any of the airlines that are members of the SkyTeam alliance.

- Show your Aerolíneas Plus Diamond or Platinum membership card.

See terms and conditions

Cóndor Lounge Access

Terms and Conditions:

1. Access refers to access to the Aerolíneas Argentinas’ Cóndor Lounge located at Terminal C of Ministro Pistarini International Airport in Ezeiza, Province of Buenos Aires.

2. The service is available when the itinerary includes a regional or international flight departing from Ezeiza, marketed and operated by Aerolíneas Argentinas.

3. Not available in the following cases:

• Flights operated by another airline which is not a member of the SkyTeam alliance

• Flights departing from an airport other than Ministro Pistarini Airport (EZE)

• Domestic flights (flights within Argentina)

• Unaccompanied minors (UMNR)

• Group reservations

• In-transit passengers

• Sublo passengers.

4. The service may be purchased:

· From Argentina, Brazil and Chile, together with the flight ticket.

· Only from Argentina, at aerolineas.com up to 48 hours before the scheduled departure of your flight.

· From Argentina and other countries, through our Call Center, via WhatsApp, or at our authorized sales offices.

5. All payment methods available at the time of purchase and for the channel through which the purchase is made shall be accepted. The sale of this service shall be included in special offers available for payment with credit/debit card (installments with or without interest, refunds, etc.) when purchased together with the flight ticket.

6. In order to gain access to the Cóndor Lounge, passengers will have to show their Boarding Pass, ID or passport.

7. You may access the Cóndor Lounge up to 4 hours before the scheduled departure of your flight.

8. The service is subject to the availability of the Cóndor Lounge at show-up on the date of flight departure.

9. Changes:

• Access to the Cóndor Lounge is personal and non-transferable.

• It shall be valid for one year (12 months) as from the date of purchase.

• If you are NOT going to use the access pass to the Cóndor Lounge purchased for your original flight and you still do not wish to associate it to another flight, you must request so before the departure of the flight so that such access pass may remain available during the applicable term of validity. Otherwise, you will not be able to use it again nor request a refund.

• If you wish to use the service for the same booking or another booking already issued, the date of departure of the new flight shall have to fall within the term of validity. If you cannot use the access pass to the Cóndor Lounge within its term of validity, the service will not be refunded.

• In the event of rescheduled or cancelled flights, if passengers have accessed the Cóndor Lounge, they may not use the access pass again. If passengers have not used the access pass, they may use it for their rescheduled flight.

10. Refunds:

• The service is non-refundable.

• The only exception for which a refund of the access fee shall be available is if the original flight is cancelled (notwithstanding the reason for the cancellation, even if it is due to reasons not attributable to Aerolíneas Argentinas S.A.).

In these cases, the refund of the service must be requested within 12 (twelve) months of the purchase. Upon the expiration of said term, no refund shall be available.

In the event a refund is applicable, and whenever possible, all refunds shall be made to passengers through the same payment method used for the purchase.

11. Passengers do not earn miles under the Aerolíneas Plus Program for the use of this service.

12. COVID-19 Policies:

· The use of a face mask at the Lounge is mandatory (except when eating or drinking only).

· At the moment, we provide a reduced food and drink service.

· The following services are unavailable: Relaxation Room, Children Area, PlayStation Area and showers.

13. Aerolíneas Argentinas S.A. reserves the right of admission and stay.

14. Aerolíneas Argentinas S.A. reserves the right to amend the abovementioned conditions at any time. These terms and conditions must be read together with the Contract of Carriage and our Privacy Policy.

Passengers must accept these terms and conditions in order to purchase the access to the Cóndor Lounge in advance.

Come and discover the Salon Cóndor. And enjoy the difference.