Terms and Conditions


Aerolíneas Argentinas S.A., with legal domicile in:Rafael Obligado Avenue N / N, Terminal 4, 6th floor, Jorge Newbery Airport (Aeroparque), Autonomous City of Buenos Aires

Argentina Law Number 25.326 is a public type rule which regulates the activity of the database which registers information of a personal character with the purpose of guaranteeing people the control as regards the use of their personal data.

Aerolíneas Argentinas and Austral have registered their data base in the National Registry of Data Base, assuring the effective protection of the personal data of all the users.

For more information, please consult the web pages of the Ministry of Justice and Human Rights of the Argentine Nation: http://www.jus.gov.ar


Registro Nacional de Bases de Datos

Terms and Conditions

The following Terms and Conditions rule the use of the website www.aerolineas.com (el "Sitio"), where our company gives information about: proposals for private passengers and travel agencies, the company, products and services, Frequent Passenger Program, Freight and Frequent questions. Please read these Terms and Conditions with care, since the use of the website by you implies your abosolute acceptance. If you want to make a comment about the website and/or have a suggestion, please address it to ventasonline@aerolineas.com.ar. Some services offered in the website, can also contain their own Terms and Conditions, that are specific to this service and additional to the current ones.

Likewise, regarding some services we have reached accords with other airlines that will operate the plane you will travel with. Flights operated in this manner will be ruled by the Transport Conditions of such air companies. You can find details of these Transport Conditions in the website page of the company that operates such flights, or else, obtain it directly from the flight operator company.

The access to the website is free, without having to register. However, it is necessary to register to make ticket purchases, enroll in the frequent passenger Program as well as in the Club Secretarias program and have a password to find out about the points obtained in the mentioned programs.


Use of Cookies

This site collects statistical information from the user by storing a "cookie" on the visitor's hard drive. Te aforementioned information does not and cannot in any way personally identify the user, i.e. it is totally anonymous. These cookies may allow the user a faster access to the site, as well as may provide Aerolineas Argentinas SA information for statistical purposes.
All data the user enters the site will be protected and treated with complete confidentiality and may only be revealed pursuant to an order of a competent authority.
The user of the site has the possibility to configure its browser to be notified on screen about the reception of "cookies" and to prevent the installation of cookies on its hard drive.
The User may, at any time, deactivate the use of cookies by modifying the browser settings (consult your browser instructions for this operation). Deactivation does not prevent viewing the pages of this site or interfere with browsing.

Steps to make a reservation

All the website contents, including but not limited to texts, illustrations, photos, logos, brands, images, database as well as layout design, font code and software are of exclusive property of Aerolíneas Argentinas S.A. or third parties, whose copyrights Aerolíneas Argentinas S.A. acknowledges, and are subject to copyright and industrial law protected by national and international law.

It is strictly prohibited the use of all elements under copyright or industrial ownership to any end, including its reproduction, copy, distribution, modification, its alteration partialy or totaly.

The user or visitor of the website is compelled to use the website under agreement of these Terms and Conditions, in a diligent way, correctly and legal, and according to ethics and good habits. The user or visitor will be responsible for damages or loss of any kind that Aerolíneas Argentinas S.A. may sustain, directly or indirectly, as a consequence of the non-compliance of any of the duties derived from these Terms and Conditions, of the terms and conditions of some service in particular that is included in the website or from the law applicable regarding the use of the website.

Aerolíneas Argentinas S.A. reserves the right, on its exclusive discretion, to interrupt, modify, alter the content and/or access to the website, as well as also exclude the user and/or his data entered, at any moment and without previous notice, either for technical, security, control, maintenance reasons, for power failure or due to any other reasons.

Aerolíneas Argentinas S.A. does not guarantee nor takes on any kind of responsibility for damages or harm sustained by the access to the website by third parties through conections, by the connected links, nor also by links with other websites that the user or visitor may make through the website. Aerolíneas Argentinas S.A. also will not be responsible for loss or damage sustained due to the presence of viruses or the presence of other damaging elements in the website contents that may cause alterations in the computer systems as well as in the documents or systems kept in same.

In case of doubt or contradictions between texts in Spanish and the rest of the languages, the Spanish texts will prevail.

All information or personal data that you submit us, will be used in conformity with Privacy Policy.

The Terms and Conditions of the website will be ruled and interpreted according to laws of the Argentine Republic. Federal judges in the civil and commercial courts of the City of Buenos Aires will preside over the exclusive and competent courts to deal in all legal controversies emerging from or related to the website.

If any disposition of the website were considered null, invalid, inapplicable, nonworking or noncontested, no other disposition will be affected as a consequence of this, and consequently, the remaining dispositions will remain in full force.

You hereby certify that you have been duly informed about the purpose for which your personal information has been collected, and who may be its recipients, as well as the right you have to access it, and also to ask for its modification and/or deletion, all of the above in compliance with National Law N° 25326 (Protection of Personal Information) and its Regulation Decree N° 1558/01.