The following Terms and Conditions rule the use of the website (el "Sitio"), where our company
gives information about: proposals for private passengers and travel agencies, the company, products and
services, Frequent Passenger Program, Freight and Frequent questions. Please read these Terms and
Conditions with care, since the use of the website by you implies your abosolute acceptance. If you want to
make a comment about the website and/or have a suggestion, please address it to
. Some services offered in the website, can also contain their own Terms and
Conditions, that are specific to this service and additional to the current ones.
By using the Website, you further represent and warrant that you are 18 years old or older, and that you are
otherwise legally qualified to enter into contracts under applicable law. IF YOU DO NOT UNDERSTAND THESE
NOT LEGALLY QUALIFIED TO ENTER INTO CONTRACTS, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.
ARSA may, at any time and without notice, change, alter, adapt, revise, add or remove these terms and
conditions by posting an amended version on the Website. Any changes will be effective immediately upon
posting. It is your responsibility to review these terms and conditions from time to time. IF AT ANY TIME YOU
FIND ANY OF THE TERMS AND CONDITIONS UNACCEPTABLE, PLEASE IMMEDIATELY LEAVE THE WEBSITE.
Likewise, regarding some services we have reached accords with other airlines that will operate the plane you
will travel with. Flights operated in this manner will be ruled by the Transport Conditions of such air companies.
You can find details of these Transport Conditions in the website page of the company that operates such
flights, or else, obtain it directly from the flight operator company.
The access to the website is free, without having to register. However, it is necessary to register to make ticket
purchases, enroll in the frequent passenger Program as well as in the Club Secretarias program and have a
password to find out about the points obtained in the mentioned programs.
All the website contents, including but not limited to texts, illustrations, photos, logos, brands, images,
database as well as layout design, font code and software are of exclusive property of Aerolíneas Argentinas
S.A. or third parties, whose copyrights Aerolíneas Argentinas S.A. acknowledges, and are subject to copyright
and industrial law protected by national and international law.
It is strictly prohibited the use of all elements under copyright or industrial ownership to any end, including its
reproduction, copy, distribution, modification, its alteration partialy or totaly.
If you believe that material located on or linked to by the Website infringes one or more of your copyrights
please notify ARSA by fax to 054-011-43202227. Your faxed notice must include the following:
a. A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the
b. A description of the copyrighted work that you claim has been infringed.
c. A description of where the material that you claim is infringing is located on the Website.
d. Your address, telephone number and e-mail address and other information reasonably sufficient to permit
ARSA to contact you.
A statement by you that (i) you believe in good faith that the disputed use is not authorized by law, or by the
copyright owner or the copyright owner's agent and (ii) under penalty of perjury that all the information
contained in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of
the copyright owner.
The user or visitor of the website is compelled to use the website under agreement of these Terms and
Conditions, in a diligent way, correctly and legal, and according to ethics and good habits. The user or visitor
will be responsible for damages or loss of any kind that Aerolíneas Argentinas S.A. may sustain, directly or
indirectly, as a consequence of the non-compliance of any of the duties derived from these Terms and
Conditions, of the terms and conditions of some service in particular that is included in the website or from the
law applicable regarding the use of the website.
Aerolíneas Argentinas S.A. reserves the right, on its exclusive discretion, to interrupt, modify, alter the content
and/or access to the website, as well as also exclude the user and/or his data entered, at any moment and
without previous notice, either for technical, security, control, maintenance reasons, for power failure or due to
any other reasons.
Except for personally identifiable information we may collect from you under the guidelines established in the
("Communication") will be considered non-confidential and non-proprietary. ARSA will have no obligations with
respect to any Communication. ARSA or its designees are free to copy, disclose, distribute, incorporate and
otherwise use a Communication and all data, images, sounds, text, and other material or matter embodied
therein for any and all commercial and noncommercial purposes.
Nothing in the Website shall constitute an offer to sell, or the solicitation of an offer to buy any securities and
must not be relied upon in connection with any investment decision.
YOU USE THE WEBSITE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMIITED BY LAW, THE WEBSITE IS
PROVIDED "AS IS." ARSA DISCLAIMS ANY AND ALL WARRATIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, AND WARRANTIES ARISING FROM THE COURSE
OF DEALING OR COURSE OF PERFORMANCE. ARSA DOES NOT REPRESENT OR WARRANT THAT THE
FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS
WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS. ARSA DOES NOT MAKE ANY WARRANTIES OR
REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THE WEBSITE IN TERMS OF THEIR
COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR
Aerolíneas Argentinas S.A. does not guarantee nor takes on any kind of responsibility for damages or harm
sustained by the access to the website by third parties through conections, by the connected links, nor also by
links with other websites that the user or visitor may make through the website. Aerolíneas Argentinas S.A. also
will not be responsible for loss or damage sustained due to the presence of viruses or the presence of other
damaging elements in the website contents that may cause alterations in the computer systems as well as in
the documents or systems kept in same.
You agree to indemnify, defend, and hold harmless ARSA, its officers, directors, employees, agents, licensors
and suppliers (the "ARSA Parties") from and against any and all claims, losses, costs, damages, expenses and
liabilities, including reasonable attorneys' fees, resulting from your use of the Website and any violations by you
of these terms and conditions. The ARSA Parties shall have the right, but not the obligation, to participate
through counsel of their choice in any defense by you under this paragraph.
ARSA provides the Website solely for the purpose of providing information about ARSA, its services and to
permit you to determine the availability of products and services offered on the Website and to make legitimate
reservations or otherwise transact business with ARSA. The Website is for your personal, non-commercial use.
You represent and warrant that you will not use the Website to do any of the following:
e. Download, upload or transmit content that violates the privacy, Intellectual Property or other proprietary
rights of any party.
f. Download, upload or transmit, files or any other content that may damage the operation of another's
computer including, but not limited to, viruses, Trojan horses, worms, malicious code or destructive content.
limited to laws designed to regulate unsolicited email or electronic advertising.
h. Harm the goodwill of ARSA or any of its employees, affiliates, agents or representatives.
i. Attempt to probe, scan, test or violate any security feature of the Website or any system or network
associated with the Website or to obtain unauthorized access to materials or other information stored therein.
j. Attempt to interfere with the use of the Website by any other user.
k. Distribute, disseminate, post or publish any information or material that degrades, embarrasses, harasses,
humiliates, intimidates or threatens any individual or group of individuals on the basis of their age, ancestry,
color, ethnicity, marital status, medical condition, mental or physical disability, national origin, race, sex, sexual
orientation, union or nonunion affiliation, or any other basis protected by federal, state, or local law or
l. Abuse, defame, harass, stalk, threaten, or otherwise violate others' legal rights, including, but not limited to
rights of privacy and publicity.
In case of doubt or contradictions between texts in Spanish and the rest of the languages, the Spanish texts
ARSA reserves the right to, in its sole discretion, and without notice or liability, to deny use of the Website to
any person for any reason or no reason at all.
The Terms and Conditions of the website will be ruled and interpreted according to laws of the Argentine
Republic. Federal judges in the civil and commercial courts of the City of Buenos Aires will preside over the
exclusive and competent courts to deal in all legal controversies emerging from or related to the website. You
hereby stipulate and agree to waive any objection to, the personal jurisdiction and venue of such courts and
further expressly submit to extraterritorial service of process.
If any disposition of the website were considered null, invalid, inapplicable, nonworking or noncontested, no
other disposition will be affected as a consequence of this, and consequently, the remaining dispositions will
remain in full force.
These terms and conditions constitute the entire agreement between ARSA and you concerning your use of the
Website. These terms and conditions can only be modified as stated in Paragraph 3 above.
You hereby certify that you have been duly informed about the purpose for which your personal information
has been collected, and who may be its recipients, as well as the right you have to access it, and also to ask for
its modification and/or deletion, all of the above in compliance with National Law N° 25326 (Protection of
Personal Information) and its Regulation Decree N° 1558/01.